Contact Us
Need help? Our support team is available to assist with questions, account-related issues, technical concerns, or general feedback. You can reach us by live chat, phone or email, we aim to respond quickly and can guide you through deposits, withdrawals, verification and promotion queries. For faster service have your account username ready when you contact us. Live chat is the quickest option for urgent issues.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 647 293 5816 |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred way to handle detailed requests, account issues, or any case that requires documents or written explanations. Please send your message to [email protected] with a clear subject line, your account username, and up-to-date contact details. Including these items helps us process requests faster and avoids back-and-forth that can delay resolution.
Send us a message
Response Time
Our support team aims to respond quickly to all inquiries. Most messages receive a reply within one business day. For account verifications, payment checks or complex security concerns it can take longer while we review details and gather documents. We’ll keep you updated on progress and provide an estimated timeline when a matter requires additional time.
Feedback
We welcome your feedback, suggestions and ideas to make our site better. Please tell us about any features you like, issues you encounter, or improvements you would find useful. All submissions are reviewed carefully by our team and used to improve the service and user experience. Your input helps shape updates and keeps the site running smoothly for everyone.