Terms of Use

This page sets out the terms and conditions that govern your use of Slotocash. It explains the relationship between us and our players, the basic rules for accounts, deposits and withdrawals, promotions, and how we handle disputes and changes to these terms. By registering or using our site you agree to follow the rules set out here and any additional terms that apply to specific promotions or services.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. Provide true personal information when you register and notify us promptly of any changes. Protect your login credentials and do not share them with others. We may suspend or close accounts if we suspect fraud, unauthorised access, multiple accounts, or other misuse. You must cooperate with any verification or security checks we request, including providing government ID, proof of address, and proof of payment where required.

Eligibility requirements

You must be of legal gambling age in your jurisdiction to use Slotocash - at minimum 18 years old where applicable - and must be permitted by law to place bets where you are located. We do not accept registrations from players in jurisdictions where online gambling is prohibited. It is your responsibility to confirm that using our services is lawful where you reside. Only one account is permitted per person, household, or IP address unless otherwise authorised in writing.

Acceptable platform use

Use the site for lawful, personal gaming only. You must not use bots, scripts, or automated tools to access or play on our platform. Attempts to manipulate games, collude with other players, abuse promotions, or bypass geographic or security controls (including use of VPNs or proxies) are prohibited. Chargebacks, disputing legitimate transactions without contacting us first, or submitting false documentation may result in account suspension and forfeiture of winnings.

General bonus and promotion rules

Bonuses and promotions are subject to specific terms that apply to each offer. These include wagering requirements, eligible games, maximum bet limits while bonus funds are active, expiry periods, and any exclusions such as progressive jackpots. Wagering rates, contribution percentages, and time limits vary by promotion and are shown in the promotion terms. Bonus funds are typically locked until wagering requirements are met and may be voided for suspected abuse.

Wagering and restrictions

Wagering requirements and maximum cashout rules are set out on each promotion page. If you are unsure about how a bonus applies to a game or payment method, check the promotion terms or contact support before playing.

Deposits and withdrawals

We support a range of payment methods, such as Interac, Visa Debit, e-wallets, and selected cryptocurrencies subject to availability. Minimum deposit and withdrawal amounts may apply. Withdrawals are subject to verification checks and may be delayed until required documents are provided. Processing times and any third-party fees depend on the payment method and your bank or provider. For payment queries, contact [email protected].

Dispute resolution

If you have a dispute, contact our support team at [email protected] first so we can attempt to resolve the issue. We will investigate claims and may temporarily restrict accounts or funds while enquiries are in progress. Provide any requested documentation promptly. If we cannot reach an agreement, the outcome will be determined in accordance with these terms and any applicable laws where required.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified by email. Continued use of Slotocash after updates constitutes acceptance of the revised terms. If you do not agree with changes, you should stop using the service and contact support to close your account.