Privacy Policy of SlotoCash Casino

At SlotoCash Casino, we take privacy and data security seriously. This Privacy Policy provides detailed information on how we handle, collect, and protect your personal data. Transparency is key in our relationship with you, and it is crucial that players understand how their information is processed when using our services. Please take time to read this policy to make informed decisions when playing at our casino.

Data Collection

Personal data is gathered for operational and legal reasons. When you register with SlotoCash Casino, specific information is collected to create your account and offer a personalized experience.

Information collected includes:

Personal details such as full name, date of birth, and address.
Contact information like email address and phone number.
Identification documents for account verification.
Financial data for deposit and withdrawal purposes.
Technical data, including IP address and device information.
Communication records with our support or other channels.

These details are gathered to provide an efficient service. Accurate data is crucial for maintaining security, preventing fraudulent activity, and adhering to regulatory requirements.

Use of Information

Your data is processed for various operational needs:

Transaction processing: Ensuring that deposits, withdrawals, and gameplay activities are managed securely.
Compliance checks: Verifying identity to meet anti-money laundering regulations.
Account security: Protecting users from unauthorized access.
Support services: Resolving account issues and offering assistance.
Marketing communications: Sending promotional content, with consent.
Research and analytics: Improving casino services based on player behavior.

The above actions help us offer secure, compliant, and user-friendly services, enhancing your gaming experience on our platform.

Marketing Communications

Personal data may be used to inform you about promotions, bonuses, and new features:

Email notifications about special offers.
SMS messages for exclusive bonuses.
Personalized content based on gaming preferences.

Players may opt out of marketing messages anytime. Adjust preferences in account settings or contact customer support for assistance. Opting out does not affect essential service communications.

SlotoCash Casino will not sell or rent your data to third parties. However, some sharing is required for legal and operational purposes:

Within our group of companies to deliver services.
To business partners who support operations (e.g., payment processing).
With regulatory authorities for compliance reasons.
With third-party service providers for processing and system functionality.

Sharing is limited to what is necessary for providing gaming services and meeting regulatory obligations. All third parties adhere to data privacy standards, ensuring your personal data remains secure.

Data Security and Retention

Data protection is a priority at SlotoCash Casino. We employ industry-standard security protocols to protect your information. Personal data is stored safely and is retained as long as necessary to meet legal obligations, typically for at least five years after account closure, as mandated by anti-money laundering laws. These security measures are reviewed regularly to maintain a high level of protection.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to enhance user experience and monitor site performance. We use:

Session cookies: For a seamless gaming session.
Analytics cookies: To gather data on site traffic and user behavior.
Functional cookies: To remember preferences and settings.
Targeting cookies: To provide personalized marketing.

You can manage cookies through browser settings. Please be aware that restricting cookies may affect functionality and site performance.

Your Rights and Choices

Under applicable laws, you have rights regarding your data:

Access: Request copies of your data held by us.
Correction: Update inaccurate or incomplete data.
Deletion: Request data erasure, where legally permissible.
Objection: Oppose certain processing activities, including marketing.

For any concerns or data-related inquiries, contact our Data Protection Officer (DPO) via the contact details provided on the SlotoCash website. You also have the right to lodge complaints with relevant data protection authorities if necessary.